ProPay Tutorial


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Reset Your Password

Step 1

First, attempt to log in to your ProPay Account. If you have changed e-mail addresses or have multiple e-mail addresses, try each one. Also, if you use several different passwords, try them in combination with your e-mail addresses.

Step 2

If you still cannot log in, click the "forgot password" link.

Forgot Password

Step 3

Enter your e-mail address that ProPay has on file, Consultant Number, and date of birth. When you click "Submit," ProPay will immediately e-mail you a temporary password.

forgot password form

Step 4

If the Forgot Password page does not work, it may mean some of the information you entered is incorrect. In this case, please contact ProPay Customer Service.

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